Privacy Policy

Last Revised: February 20, 2024

Introduction

This Privacy Policy (“Policy”) is integral to the Terms of Use (“Terms”) of PolarNotes AI. It explains our practices regarding the collection, use, disclosure, and protection of personal information provided by users through our mobile application and associated services (“Services”), designed to help students, teachers, and professionals convert audio into summaries, quizzes, and other study tools. By accessing and using our Services, you agree to the practices described in this Policy.

Personal Information We Collect

Information You Provide:

• During registration and setup: Your name, email address, role (e.g., student, teacher, professional), and any other details you choose to provide.
• When you interact with our Services: Any personal information included in the audio, notes, or content you upload, or comments you share.
• Through communication: Personal details shared during support requests, feedback, or direct communication via email or phone.

Payment Information:

• Payment processing is handled securely by third-party providers under their privacy policies.

Cookies and Tracking:

• We use cookies and similar technologies to enhance functionality, remember preferences, and improve user experience. You can manage cookie settings through your device or browser.

Use of Information

We use your information to:

• Provide, manage, and improve our Services.
• Generate personalized study aids, summaries, and quizzes from your audio content.
• Communicate with you about updates, support, or promotional offers (if consented).
• Comply with legal obligations and protect our rights and interests.

We do not sell your personal information to third parties. However, certain trusted service providers (e.g., cloud hosting, email services, analytics) may have limited access to your data strictly for operational purposes under our direction.

Data Privacy

Your data is handled with strict confidentiality. Except as required by law or as outlined in this Policy, we will not share your personal data without your consent.

Security Measures

We implement industry-standard safeguards to protect your information. While no internet-based service can guarantee absolute security, we are committed to prompt action in the event of a security incident.

Your Rights

• Access and Correction: You may review and update your personal information within the app or by contacting support.
• Withdrawal of Consent: You may withdraw consent to process your data at any time, subject to legal or contractual restrictions.
• Deletion: You may request deletion of your personal information, unless retention is required by law.

To exercise these rights, please contact our support team.

Changes to This Policy

We may update this Policy from time to time. Any modifications will be posted here with an updated revision date.

Contact Us

For questions about this Policy or our privacy practices, please contact us.

By using PolarNotes AI, you acknowledge that you have read and understood this Privacy Policy.

For more resources getting started visit: AI Note Taking Privacy Tips Guide