AI Transparency

Last Revised: February 20, 2024

Introduction

This Privacy Policy (“Policy”) is integral to the Terms of Use (“Terms”) of PolarNotes AI. It describes our practices regarding the collection, use, disclosure, and protection of personal information provided by users through our mobile application and associated services (“Services”). PolarNotes AI is designed to help students, educators, and professionals convert audio into summaries, quizzes, and other study aids. By accessing and using our Services, you agree to the practices described in this Policy.

Personal Information We Collect

Information You Provide:

• During registration and setup: Your name, email address, role (e.g., student, teacher, professional), and any other details you choose to provide.
• When using the Services: Audio recordings, uploaded files, notes, and any personal information contained in your content or interactions with the app.
• Communications: Information you provide through support requests, feedback, surveys, or other direct communications with our team.

Payment Information:

• Payments are processed securely by third-party providers (e.g., app store operators, payment gateways) under their own privacy policies. PolarNotes AI does not store full payment card details.

Cookies and Tracking:

• We use cookies, device identifiers, and similar technologies to enhance app performance, personalize the user experience, and collect analytics. You may adjust your device or browser settings to manage cookies and tracking preferences.

Use of Information

We use your information to:

• Provide, manage, and improve our Services.
• Generate summaries, quizzes, and other study aids based on your audio input.
• Enhance personalization and functionality of the app.
• Communicate with you regarding updates, features, and promotional offers (if you have consented).
• Comply with legal obligations and enforce our rights under the Terms of Use.

We do not sell or rent your personal information to third parties. Certain trusted service providers (e.g., hosting providers, analytics tools, cloud storage, email delivery services) may have limited access to your data strictly for operational purposes and under our direction.

Data Privacy

Your data is treated with confidentiality. We will not share your information except as required by law, as necessary to operate the Services, or as explicitly stated in this Policy.

Security Measures

We implement industry-standard security safeguards (such as encryption, access controls, and secure data storage) to protect your information. However, no online or mobile service can guarantee absolute security. In the event of a breach, we will take prompt steps to mitigate risks and notify affected users where required by law.

Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access and Correction: You may review and update your personal information through your account or by contacting us.
• Withdrawal of Consent: You may withdraw your consent for processing at any time, subject to legal or contractual restrictions.
• Deletion: You may request deletion of your data, except where we are legally required to retain it.
• Data Portability: Where applicable, you may request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact our support team. We may require verification of identity before processing such requests.

Changes to This Policy

We may revise this Policy periodically to reflect updates to our practices, technology, or legal requirements. Any changes will be posted on this page with an updated “Last Revised” date. Continued use of the Services after changes take effect constitutes acceptance of the updated Policy.

Contact Us

If you have any questions about this Policy or our privacy practices, please contact us.

By using PolarNotes AI, you acknowledge that you have read, understood, and agree to this Privacy Policy.

For more resources getting started visit: AI Note Taking Privacy Tips Guide